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FREQUENTLY ASKED QUESTIONS
Working With Keys2Close
Communication & Process
Billing & Services
As an independent transaction coordinator, we take care of the coordination, timelines, documentation, and compliance, allowing you to stay fully focused on client relationships and negotiations.
No. Keys2Close is an independent transaction coordination service. We work with agents across all brokerages, allowing us to remain flexible, neutral, and fully focused on supporting your transactions.
Agents remain responsible for client relationships, negotiations, and contract decisions. As your independent transaction coordination partner, Keys2Close manages the administrative details, deadlines, and compliance requirements, and communicates directly with clients on coordination-related matters that do not require licensure. Together, we ensure every transaction stays organized, informed, and on track from contract to close.
A detailed overview of partnership roles and responsibilities is available upon request and provided during onboarding to ensure clear expectations for every transaction.
As an independent transaction coordination partner, Keys2Close brings established systems, documented processes, and dedicated transaction support without the overhead or management responsibilities of an in-house hire. Our focus is solely on coordination, compliance, and execution, allowing agents to stay focused on clients and growth.
Keys2Close can serve as overflow support, backup coverage, or a supplemental partner when transaction volume increases, your TC is unavailable, or additional structure is needed. Our role is flexible and designed to integrate seamlessly into your existing workflow while maintaining consistency and compliance.
We work with individual agents and teams across multiple brokerages. As an independent transaction coordination company, Keys2Close is not tied to any single brokerage, allowing us to support a wide range of business models while maintaining neutrality and consistency.
Both. Keys2Close is designed to support agents on a per-transaction basis or as an ongoing partnership, whichever best fits your business. There is no requirement to use our services for every transaction. Many agents work with us as needed, during busy seasons, or for specific types of files, while others choose consistent support over time. Our role is to provide reliable, flexible coordination when and where it adds the most value.
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